Routing based on order type (e.g. Dine In, To Go, Pickup/Delivery)
Go to: Managers Menu > Register Setup > Terminal Configuration > Register Options > Printing / Cash Drawer > Advanced Options
(option name) Turn on remote printer routing for go and delivery orders:
When this option is enabled menu items that normally go to a particular remote printer can be set to go to an alternate remote printer based on the order destinations of "To Go" and "Delivery".
- You must enable the register option above before moving on. After the register option is set, go to the Remote Printer Setup: Managers Menu > Register Setup > Terminal Configuration > Printer Setup
To reroute items sending to a printer to a different printer for to go's or delivery:
- Select the dropdown under "Printer Name"
- Select the appropriate printer name
- With the appropriate printer in the Printer Name field, select the dropdown next to "Go Order" and select the appropriate printer for "to go" orders.
- With the appropriate printer in the Printer Name field, select the dropdown next to "Delivery Order" and select the appropriate printer for delivery orders.
- Save when completed (please use Save button located in the teal Remote Printer Setup area)
How to only route to-go's and delivery orders (while not printing in-house/dine in orders):
Type in a printer name and select "None" under Available Printers.
- Select Save (please use Save button located in the teal Remote Printer Setup area)
- Now select the dropdown under "Printer Name" and select the newly created printer name.
- Under the "Go Order" field, select the appropriate kitchen printer where the to-go orders should print.
- Repeat Step #5 for Delivery Orders.
- Save when completed (please use Save button located in the teal Remote Printer Setup area)
- Exit when completed.
- Your menu items must be assigned to the appropriate To Go printer name.
- Go to Menu Items and Pricing > Select Menu Item Name > select "Turn On Remote Printing" > Select the appropriate printer name (in this example, the printer name is "Cold").
- When the order is Dine-in, the item will not print. If the item is To Go or Delivery, it will print to the "Kitchen" printer.
- Save the menu item when completed.
- Repeat steps until all appropriate menu items are assigned.
How to only route items to a primary printer for all orders and print items to an additional printer for to-go and deliveries:
Menu Item Printer Assignment (example screenshot)
Primary Printer (All Orders)
To Go Printer (Only To go and Delivery) Not a Real Printer in Windows
Go Order Printer- To Go Printer Routes to this for To Go orders
Delivery Printer- Delivery Orders Route to this for Delivery Orders
Routing modifiers
Two Options
- Reroute menu items to a different printer based on the modifier(s) entered
- Send modifiers to specific printers without the main menu item
By default, modifiers follow menu items’ print routing. However, it is possible to send a modifier to a different printer or to not print the modifier at all. A list of all system printers will be displayed in the pull- down box including “None” and “Pass”.
None is the default setting that will cause the modifier to follow the menu item.
Pass will cause the modifier to not print at all, and any other selection will cause the modifier to go the alternate printer.
When Alternate Remote is set, it will redirect the entire menu item to the route by the modifier chosen. You can also set this with the Route Printing Dept/Function which will cause the menu item to reroute to the printer assigned to the modifier selected.
Route Printing
Route Printing: Reroutes the entire menu item based on the selected modifier by using the department/function "Route Printing" and assigning the modifier names to remote printers.[Modifier Setup] Using the department/function, Route Printing, in addition to Assign Alternate Remote, the entire menu item reroutes based on the modifier selected. When using this function, you must assign all modifier names within the list to a remote printer.