In MicroSale, you can customize a variety of printer settings to better suit your business operations. Here's an easy-to-understand guide on what each setting does and how it can benefit you.
Examples of customizations:
- Grouping similar dishes together
- Using clear section dividers to easily identify the dish type (e.g., appetizers, entrees, desserts)
- Printing menu prices or upcharges
- Noting items that are printing to other kitchen printers (when multiple printers are used)
- etc.
Implementing changes
You may decide to implement these changes yourself, or you may want to collaborate with your MicroSale dealer/support technician to make the necessary adjustments.
In this article:
Adding Extra Space on the top or bottom of the ticket:
To add space at top of remote ticket:
- For your kitchen printer under the ESC Codes, enter the following:
- Change Initialize Printer to '27 64 27 100 9'
To add space to the bottom of the remote ticket:
- Change 3rd number in Form Feed from 9 to a higher number (such as 15).
Adding Separator Lines between menu items:
- Go to Register Options > Email-Export-INI > Misc. Functions > Printing Options, switch the value to ENABLED, then select Add/Update.
Category Priority (Default Sorting)
This setting determines the default order in which menu items are printed on remote checks and customer receipts. The category priority list is set in Menu Maintenance and is used when the "Menu Items in Order as Entered" and "Menu Items Grouped Together" settings are disabled.
With the category priority list, menu items will consistently be printed in the same order, allowing for smoother operations and reducing confusion.
Menu Items in Order as Entered
This setting allows all items on a check to be printed in the order they were entered by the user. By default, menu items are printed based on the Category Priority (the placement of your category buttons on the right side of the order screen).
Menu Items Grouped Together
This setting is a dependent option that works in conjunction with the "Menu Items in Ordered as Entered" setting. It allows you to arrange similar items together based on the order they were entered, rather than strictly following the category hierarchy. This can be beneficial when you want to present the menu items in a specific order.
Assigning individual items to a specific sorting level (Priority Sort Level)
This setting allows you to further define how menu items appear on a check or in the kitchen/virtual check. By setting priority sort levels, you can control the order in which the items are printed.
For example, you can set drinks to print at the top of the receipt, main courses in the middle, and desserts at the bottom. This ensures that items are printed in a logical order, making it easier for kitchen staff to prepare orders efficiently.
It is important to note that when using the priority sort levels, they must be set for all menu items that you want to include in the customized sorting. Failure to do so may result in random grouping of items without a defined order.
By assigning a range of numbers to each category or group (e.g., drinks from 1-1000, main courses from 1001-2000), you can easily add new menu items and maintain the desired sorting order without the need to constantly update settings.
It is easiest to prioritize by groups. For example, Drinks could be from 1-1000, giving an ample range to add more drink menu items as the menu grows. 1000=top of receipt. 5000=middle, 9000=bottom.