Ideally, when upgrading to Version 10 from Version 9 or below, it is best to uninstall MicroSale first (all sales data and components stay on the computer, but you can make a copy of the Micro$ale directory to be safe) and the reinstall MicroSale using the Version 10 installer. This ensures all of the proper files and directories are used.
When running upgrades over existing software, you must ensure the Update Files within the software correlate to the new version.
- Check to see if Version 10’s update files replaced Version 9’s by going to: C:\ > Program Files (x86) > Micro$ale
- All errors that may occur after upgrading over an existing MicroSale version are fixed within the UpdateFiles folders. These two files control and build the proper databases needed for the software.
- UpdateFilesAccess
- UpdateFilesSql
- To determine if the older version’s files are being used, click on UpdateFilesAccess.
- If multiple Approvals DBAs are at the top of the list, you have old files.
- If four Audit DBAs appear at the top, the software is using the latest files and you can exit.
- Delete all components out of this folder (do not delete the actual UpdateFilesAccess Folder)
- Copy/Paste in all components from Version 10’s UpdateFilesAccess folder (***ATTACHED***)
- Delete all components out of the UpdateFilesSql folder (do not delete the actual UpdateFilesSql Folder)
- Copy/Paste in all components from Version 10’s UpdateFilesSql folder (***ATTACHED***)