After the closeout runs or the next day before taking any sales, make sure your closeout went through. You can verify this by checking your live reports and the credit card menu.
Verifying the close out ran:
- Go to Managers Menu > Reports Menu > select Today's Sales Recap. All of the numbers should be $0.00. If there are sales listed, go ahead and run the close out now.
Verifying the credit cards settled:
- Go to Managers Menu > Credit Card Menu. All of the itemized credit card records should be cleared out. If there are credit card records, go ahead and run the close out or select Batch Charges to settle the batch
Verifying the weekly close out ran (only at the end of the week):
- Go to Manages Menu > Reports Menu > Sales Reports. The sales figures should all be zero (including the WTD, week-to-date, sales numbers). If it has been longer than 7 days since the last successful weekly closeout, a message will prompt that will alert you that the closeout has not ran in X amount of days. As long as your daily close has been completed, the weekly close out will occur automatically.