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Internal Messaging (Clock-in Messages)

MS Info
  • Updated

Internal clock-in messages deliver updates and essential messages when employees clock in. Internal messaging provides a dependable communication channel so that you can be confident that information is reaching your entire team.

You can send messages to everyone, groups of employees by job (e.g. only bartenders, cooks, etc.), or to individual employees.

To enter a message, go to:

(Version 10.1300 and Below) Managers Menu > Time Clock Editor > Employee Messages
(Version 10.1300 and Above) Managers Menu > Messages

How to:

  • Send messages instantly or for a scheduled date
  • Send messages to an individual or group (such as servers only, bartenders only, management, back of house, etc.)
  • Receiving messages
  • Checking the delivery status of a message

 

MicroSale’s internal messaging feature allows you to deliver updates and essential information directly to your team when they clock in. Follow these steps to send and manage messages effectively.

Requirements:

Ensure you have an attached keyboard.

Steps to Send Employee Messages:

  1. Access the Time-Clock Editor:
    • Navigate to the Managers Menu.
    • Select the Time-Clock Editor.
  2. Compose Your Message:
    • On the Employee Messages screen, click in the message box on the left.
    • Type your message.
  3. Select Recipients:
    • Click "Load Employee" to see a list of all employees.
    • To select all employees, click "Select All."
    • To choose specific employees, select them individually.
    • To send a message to a specific group, click "Select Job Title" and choose the job title(s) needed.
  4. Schedule or Send Immediately:
    • Schedule for Later:
      • Choose a date from the Delivery Date dropdown menu.
      • Click Save to queue the message.
    • Send Immediately:
      • If no future date is chosen, click Save to send the message right away.

Receiving Messages:

  • Clocking In: Employees receive messages when they clock in for their next shift. Messages appear on a receipt or digitally, based on your register settings.
  • Already on the Clock: If employees are currently clocked in, they receive the message when they clock out.
  • Scheduled Messages: If an employee isn’t scheduled on the delivery date, they receive the message next time they clock in.

Training Video:

Watch the training video for detailed instructions on sending and managing messages.

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