Own the Entire Reservation Experience
Book smarter. Prep faster. Deliver on time.
MicroSale’s built-in reservation system is designed to do more than just hold a table. It helps you plan ahead, reduce no-shows, and deliver an exceptional experience—before your guests even arrive.
Plan with confidence
Accept bookings up to two years in advance. Automated email confirmations and optional deposit collection help reduce no-shows and keep your dining room running at full capacity.
Increase revenue on every reservation
Capture commitment upfront by accepting deposits. Free up your staff and forecast more accurately with a clear view of your future bookings.
Deliver perfectly timed service
Let guests pre-order and trigger automated kitchen releases. Whether it’s an appetizer on arrival or a birthday dessert right on cue, you control the timing.
Built for busy teams
MicroSale brings your host stand, kitchen, and service staff into sync—no extra tools, no integration hassles.
Everything you need. Built into your POS.
No add-ons. No third-party apps. Just one streamlined system that helps you turn reservations into revenue.
Using Reservations
- Select Reservations (from the ID Screen)
- Choose the appropriate date for the reservation using the calendar. The date populates in the blue guest information area
- Touch in each box to add guest information. You’ll be prompted to enter the information using an onscreen keyboard. Save when completed. After the guest information is saved, it will be added to the reservation list at the bottom of the screen in the spreadsheet. Use the calendar to view the reservations by day.
More information for GuestsThe email address is used to send an automated confirmation notice regarding their reservation, through MicroSale
The phone number is not used in MicroSale. It is only added in case you need to contact the customer directly
Reserving an Entire Section
You can reserve an entire section of your restaurant using Reserve Section. This will block out an entire section (sections of your table layout; you may have a “Dining Room”, “Patio”, “Party Room”, etc).
Finding a Reservation
Press the Reservations button on the ID screen. The reservations will appear in the fields alphabetically. To find a specific person's reservation, select Find Reservation button and type in the party's name.
Canceling a Reservation
On the reservations screen, find the reservation that needs to be canceled. Touch anywhere in that row (time, guests, name, etc). You should see the reservation details in the top blue box when selected. Select Cancel Reservation. Confirm the cancellation when prompted.
Printing Reservations
Select Print Reservation Sheet. This will print all reservations for the current day and future days.
Assigning a Preorder to a Reservation
- From the phone management screen, select the order.
- To access a reservation order and transfer to a server in the dining room, touch the order (except the name) and select the employee's name who will be taking over the reservation
- If additional items are to be added to the order, they may be added at this time. The reservation order becomes a tab for the assigned server.
Setting your system to accept reservations
The Reservations option is set by individual terminal. You will need to enable this option on each terminal that needs to use this feature.
- Register Setup > Terminal Configuration > Register Options > Wait List & Reservations (on toolbar) > tick the checkbox Turn on reservations > Finished > Save
- To enable preorders to be placed with a reservation, tick the option, Enable Reservation Orders. If a deposit is required for the reservation, Deposit Required Reservations will need to be ticked as well. A preorder is an order that will be placed in advance. Example, you may have a large party and they want 5 pizzas to be ready right when the party arrives. The preorder will send to the kitchen 20 minutes before the reservation (or your customized production time).