Are your servers forgetting to add drinks or certain items on checks? This setting will prevent servers from sending food to the kitchen until 1 required category item is on the check per table cover (number in party).
Setting required items on a check
Managers Menu > Menu Maintenance > Menu Category
- Select the category that should be required - in the Category Name dropdown (such as beverages)
- Choose Yes or Combo under "Mandatory Category" - use Combo if the server can use a combination of categories (you may have multiple drink categories such as beverages, beer, wine, etc., that may all count as drinks). Subcategories assigned to the mandatory categories are counted in the main category.
- Select the Add/Edit button under the Category Name
- Continue until finished; Exit when completed (changes save automatically)
NOTE
Make sure you have Water or another no-charge drink item assigned in the mandatory category. Guests may choose to order water or choose to not have a drink with their meal.
Make sure you have Water or another no-charge drink item assigned in the mandatory category. Guests may choose to order water or choose to not have a drink with their meal.
Using Required Drinks
- The number of required drinks is based on the number in the party (when you start a table and you choose the number of guests)
- Before any item can be sent to the kitchen (or pay order in Express order), you must have as many drinks on the check as the number in party. If the requirement is not satisfied, it will remind you to enter the items
- Select OK and ring in the required items
- You can now send your check to the kitchen or pay the order