Credit Card Tips
Credit card tips can be edited in the POS system prior to sending the batch to the processor. It’s important for managers to thoroughly review each credit card slip and verify entered tip amounts prior to the end of the day.
Managers Menu > Credit Card Menu
- Find the appropriate row pertaining to the tip that needs to be changed and touch anywhere within the row
- Touch in the box under ‘Gratuity Amount’, change the tip amount
- Select Apply Tip
- Reprint Slip if desired
- Exit when completed (the batch will settle automatically after the closeout)
Cash Tips
Managers Menu > Time Clock Functions > Edit Tip
Cash tips are claimed at the end of an employee’s shift (when the audit is closed or at clock out (depending on your register settings)). Credit card tips are automatically claimed.
If the wrong cash amount was claimed, a manager can go back and edit the amount.
- Touch the drop-down and select the appropriate employee
- Touch the Cash Tips field for the appropriate shift
- Enter the new tip amount, and press the Done button on the number pad.
- Review the new tip amount entered
- Press Save
To delete a tip:
1. Tap the incorrect tip (tap within the spreadsheet cell) When the number pad appears, simply press Done to leave the new tip amount blank. Alternatively, type in 0.00.
2. Press the Save button, and MicroSale will ask Are You Sure?
3. Press Yes to delete the tip.
Important: If you press the Exit button without saving, your changes will not go into effect.