This function offers a more secure way to offer coupons for unsatisfied customers. Instead of a customer coming in and saying I talked to ‘so and so’ last time I was here and was told I would receive a free meal.
Scenario:
John places a To-Go order and picks up his food. He does not double check his order at the restaurant. When John gets home, he realizes that his Onion Rings were left out of the bag but he was still charged. He calls to inform you that he did not receive part of his order.
You pull up his information and attach a coupon to his name. You say “Give us your phone number or name the next time you come in and we will give you a free appetizer”.
Now, enter a Name, Access Level of who can redeem the coupon, and enter a Description.
You may leave the Link Code Number Blank.
To Apply Coupon: Manager’s Menu > Reports Menu > Customer Information/Reports