Editing Customer Information on Phone Orders

Within the Access Phone Orders screen you can select the option “Change Order / Customer Information”. This will launch the Customer Information screen. From here you can make adjustments to the address, date/time, pay a deposit, etc.

	Only the Address, City, State, Zip, and Phone fields can be edited on open orders. Only the Pick Up Time and Pick Up Date can be modified from this section.
	Pre Paid Order with Credit Card This will allow you to take a customer’s card ahead of time. For example, maybe they are sending their child into the restaurant to pick up the order and they do not have the payment.
	Change Customer Information Saves the information you changed
	Print This will print the “Driver Instruction Data” which does not include what was ordered but instead includes: Customer Name, Address, City, State, Zip, Phone and Drive Instructions including the distance and minutes.
	Pay Deposit A “Deposit Paid In” screen displays Depending on your settings, you may see Cash, Credit Card, etc. Select the deposit type and a keypad displays to enter the amount Note: Depending on the deposit type further information may be asked of you such as an Account # and expiration date. A deposit slip will print
	Print receipt This will print the customer’s itemized receipt that may also include drive directions.