Customer Data Management: MicroSale saves essential customer information, such as contact details, special requests, and previous orders, ensuring personalized service and expedited order processing.
Smart Order Timing: Scheduled pickup orders wait until 30 minutes (or your set production time) before pickup to be automatically sent to the kitchen, guaranteeing optimal freshness and punctuality.
Hassle-Free Third-Party Reconciliation: Effortlessly reconcile third-party delivery payments by labeling prepaid orders from platforms like UberEats and DoorDash, facilitating accurate data reconciliation and saving valuable time.
Efficient Order Packaging: Enable automatic printing of adhesive labels for each item, ensuring accurate packaging and eliminating missed items.
Autocomplete Addresses: Integrated Google Maps guides your staff to verified addresses with real-time results as they type.
Delivery Zone Management: Automate delivery fees based on zones defined by mile ranges or drive time, ensuring appropriate charges for varying distances.
Online Ordering Integration: Orders placed through your website seamlessly flow into the MicroSale system for immediate processing.
In-House Delivery Platform: Take control of your delivery process, save on third-party commissions, and enhance customer experience with MicroSale's in-house delivery platform.
Driver Payment Management: Automate driver payments, offering transparency and accuracy with options for percentage or flat-rate payments.
Key Features:
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Google Maps Integration: Version 9 and 10 feature enhanced delivery processes, visually assigning orders on an on-screen map, and integrated caller ID technology for quick customer information retrieval.
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Delivery Efficiency: Void delivery charges when changing from delivery to pickup, assign online delivery fees to specific drivers, and optimize delivery operations.
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Caller Sorting: Improved caller sorting makes it easier to manage customer calls, presenting the Caller Customer List in descending order.
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Tips Enhancement: A customer-facing tip option on the payment screen makes tipping easier for patrons, offering percentage-based or custom amount tips.
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Delivery Time Accuracy: The Mark Transaction Paid feature stops the delivery timer for a more accurate measure of time from order entry to actual delivery.
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Streamlined Order Processing: Quick filtering between delivery and pickup orders, searching transactions by delivery address, and assigning multiple orders to a delivery driver using the onscreen map.
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Fast Track Call-In Orders: Integrated Caller ID from Whozz Calling streamlines the process, automatically pulling in customer information, address, and previous orders for quick and efficient call-in orders.
Add-on Integrations (optional)
Online Ordering
Using integrated online ordering, orders placed online directly pass into the MicroSale system. Online orders work identically as a phone order (orders send to the kitchen during the specified time, and can be set for pickup or delivery).
Available online ordering providers:
BITEHEIST (previously Click4aMeal)
- Phone: (+1) (469)-240-2323
- Email: support@biteheist.com
- https://www.biteheist.com
TorchFi
- Phone: (+1) (813) 750 7671
- Email: hello@torchfi.com
- https://www.torchfi.com/
atwareTech
- Phone: (+1) (212) 796-5040
- http://atwaretech.com
- contact@atwaretech.com
Online Order Now
OLO
- https://www.olo.com/
- supports large accounts, 25 locations and over
Caller ID
Using integrated Caller ID, repeat customer’s information auto-populates for quick reentry.
Available Caller ID box provider:
Whozz Calling
- 800.240.4637
- https://www.callerid.com/