EMV Q&A / Troubleshooting
- How to Ping a PAX Device's IP Address
- EMV Credit Card Processing with Internet Down or Offline
- Troubleshooting batch settlement issues on PAX devices
- EMV Device (USB) Disconnecting or Losing Power
- Unable to void or adjust tip using PAX on certain registers
- PAX not working - XML String Error
- Error 424: Object Required
- Tip Errors with EMV (Introduction)
- The pin pad is not reading the credit card and not letting manual entry
- Secure Device Not Valid
- Can you undo a void and rerun the credit card?
- "No setup, cannot continue" when hitting Start Tab
- "Transaction failed, adjust not allowed" when applying tip to delivery order (PAX Devices)
- "Socket Error" when running a credit card
- Error 91 when trying to run a credit card
- Batch Failed – No Records
- Batch Failed, "No Connection" error
- Timing out when doing manual credit card entry using PAX
- Prompting message "do not have option for manual"
- PAX devices are prompting “serial number not found”
- Receiving an error “Tax Not Supported” or “Tax Not Allowed”
- Credit card charges not clearing out of MicroSale when using PAX devices
- “Tips not allowed” or “transaction failed” when trying to add a tip
- FDMS Rapid Connect
- Credit Card transaction says Transaction not complete, please remove card
- Batched PAX transactions are not clearing out of MicroSale
- "Can't find terminal, void failed" when voiding PAX test transaction
- My Merchant ID number has changed; what is needed to change in MicroSale? (Pax)
- Not able to apply tip, says searching for transaction (Pax)
- "Error occurred attempting to install POS link" when installing PAX PINpad